Goal of the Services

The goal of these services is to minimize the risk of system or data loss from new virus threats. This round-the-clock service delivers timely notification of new malicious code to your organization and provides emergency support for your staff to protect your systems and data.


Service Specs

q The Service is operational 24 hours a day, 7 days a week
q Pro-active scanning of multiple information sources
q Client defines the level of virus threat to create alert
q Notification of the threat via telephone, pager and email
q Confirmation that the call or page has been received
q Provide virus definition files on an FTP site solely for "Advanced Alert Service" clients.


Key Advantages of the Services

q Call and page still get through when virus has taken out the email system
q Confirmation that alert was received provides redundant protection
q Multiple sources of information offer more effective coverage than one vendor or group
q Contact with over 700,000 enterprise desktops in Canada means advance warning on threats "in the wild" in
q this country
q Dedicated FTP site, provides an effective way to bypass delays in downloading the same file from the
q supplier's public downloading site


Cost Benefits

q An "early warning system" demonstrates due diligence on the part of management to minimize disruption or
q data loss due to virus threats
q Provides access to 7X24 emergency anti-virus expertise without the cost of internal full time positions
q Eliminates the bottlenecks with support lines and downloads that caused most of the problems with most
q recent virus incidents
q Protects against spikes in the Cost of Ownership that virus shutdowns can bring